Effective Date: March 13th, 2025
This Policy explains how DOBRO IME EOOD (referred to as "We", "Us" or "Our") processes your personal data. "Personal Information" or "Personal data" means any information that allows someone to identify, or reasonably link to, you directly or indirectly. When we describe "processing" of Personal Information, we mean how we collect, use, share, and retain Personal Information.
We process the personal data of the following data subject categories:
| Authors | A natural person who creates authorial content according to the assignment of a Client |
| Social Media Users | A social media user is a person who uses a social network such as Facebook, Instagram, LinkedIn, etc. |
Unless otherwise provided in this PRIVACY POLICY, we collect personal data directly from the data subject. We process the following categories of personal data:
| Contact Information | Names, telephone, email and/or address. |
| Professional experience and way of work | Personal data include a description of professional experience, portfolio, industry or niche of specialization, content from previous projects, personal preferences regarding payment methods, opportunity to accept new projects, preferred style, typical time to implement a project by assignment, etc. |
| Social Media Data | User names, comments, likes and reactions. We process data from the behavior of users on social networks for the purpose of managing the Company's profiles and pages on social networks. |
We process personal data only where there is one or more of the following legal bases:
| Consent from the data subject | the data subject has given consent to the processing of his or her personal data for one or more specific purposes; |
| Performance of contract | processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract; |
| Legal Obligations | processing is necessary for compliance with a legal obligation to which the controller is subject; |
| Vital Interests | processing is necessary in order to protect the vital interests of the data subject or of another natural person; |
| Legitimate Interest | processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child. |
Personal Data is processed in regard to the following service:
| Content production and distribution | Organizing the creation of copyrighted content, including audiovisual copyrighted content, by an Author according to the Client's assignment (for short, referred to as Content Production and Distribution). |
We process your personal data for the following purposes:
| Purpose | Legal basis and notes |
|---|---|
| Booking of online meetings | The information is processed for the purpose of booking and conducting an online meeting in regard to our services. Legal Basis:
Data Categories:
|
| Authors Recruitment | The information is processed for the purposes of recruiting new authors. The processing is necessary for the contract between us and the Authors. Legal Basis:
Data Categories:
|
| Maintaining Social Media Presence | We process personal data when maintaining a profile and company page on social networks in order to build our brand and distribute our services. Legal Basis:
Data Categories:
|
We keep your personal data only as long as necessary to achieve the purpose it is processed for. A full list of the purposes for which we process personal data can be found above.
We determine the appropriate retention period for personal information on the basis of the amount, nature and sensitivity of your personal information processed, the potential risk of harm from unauthorized use or disclosure of your personal information and whether we can achieve the purposes of the processing through other means, as well as on the basis of applicable legal requirements (such as applicable statutes of limitation).
Here are some of the categories of our retention periods:
| Until deletion by the data subject or authorized person | In some cases, the data is stored until deleted by the data subject or another authorized person, as long as deletion or storage is not required for another reason. |
| In the case of contractual relationships | The data is stored for the duration of the contractual relationship, as long as there is no other reason for their storage. |
The personal data is retained until the expiration of all applicable retention periods.
Retention periods by data category:
| Booking of online meetings | - contractual relations |
| Authors Recruitment | - contractual relations |
| Maintaining Social Media Presence | - Until deletion by the data subject or authorized person |
After the retention period expires the data is deleted or anonymised.
We share data with the following third parties:
| Booking of online meetings | - Online Booking Service Providers |
| Authors Recruitment | - Cloud Service Providers |
| Maintaining Social Media Presence | - Social Media |
Here are your rights as a data subject:
| Be informed | Be informed of the personal data we process about you and how we process it. We inform you:
|
| Know/Access | Request to know and access the personal data we process about you. To request a copy of your personal data you can contact us. |
| Correction | Request that we amend or update your personal data where it's inaccurate or incomplete. You can edit your data by contacting us. |
| Deletion | Request that we delete certain of your personal data. For example, We may delete your personal data, when:
There are situations where We are unable to delete your data, for example when:
To delete your personal data you can contact us. You can also see more details in the section "HOW LONG WE KEEP YOUR PERSONAL INFORMATION". |
| Restriction | Request that we stop processing all or some of your personal data. You can do this if:
You can request that we stop this processing temporarily or permanently. You can exercise your right to restriction by contacting us. |
| Object | Object to us processing your personal data. You can do this if:
We may not comply with your objection if we have compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims. To exercise your right to object, you can contact us. |
| Data portability | Request a copy of your personal data in electronic format and the right to transmit that personal data for use in another party's service. You can request us to transmit your data when we are processing your personal data on the legal bases of consent or performance of a contract. However, We will try to honor any request to the extent possible, as long as it's technically feasible and not too burdensome. For information about how to exercise the right to portability, see 'Access' above. |
| Not be subject to automated making | Not be subject to a decision based solely on automated decision making (decisions without human involvement), including profiling, where the decision would have a legal effect on you or produce a similarly significant effect. We don't make any automated decisions. |
| Withdrawal of consent | Withdraw your consent to us collecting or using your personal data. You can do this if We are processing your personal data on the legal basis of consent. To withdraw your consent, you can:
|
| Lodge a complaint with a supervisory authority | You have the right to lodge a complaint with a supervisory authority if you believe any of your rights have been violated. See the contact details of the data protection authorities below. |
Verification process
We may request that you provide additional information reasonably necessary to verify you and your consumer's request. If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request.
Our response time
Upon receiving your request, we will respond without undue delay, but in all cases, within thirty (30) days of receipt. The response period may be extended by up to 2 months when reasonably necessary. We will inform you of any such extension within the initial 30-day response period, together with the reason for the extension.
We take the privacy and security of your Personal Information, including information considered sensitive, seriously. We actively work to maintain the integrity, confidentiality and availability of our Services and our policies and protocols are focused on protecting your Personal Information. We consistently strive to improve our defenses in the ongoing battle against threat actors. That said, no method of transmission over the Internet, or method of electronic storage, is fully secure, and We cannot guarantee the security of your Personal Information. Our security, safety, and privacy features are provided on an "as-is" basis. As such, their effectiveness and error-free operation cannot be guaranteed, and we cannot ensure absolute confidentiality, anonymity, or personal safety.
In the event that we are required by law to inform you of any unauthorized access to your Personal Information, we may notify you electronically or in writing in accordance with applicable law.
Authority: Commission for Personal Data Protection (CPDP)
Website: https://www.cpdp.bg/
tel: 02/91-53-518
email: kzld@cpdp.bg
address: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd.
You can find a full list of the Data Protection Authorities under GDPR here.
We welcome your comments, questions, or complaints regarding this PRIVACY POLICY, our use of your Personal Information, or our response to your requests regarding your Personal Information. Please contact us at hello@krassimirdobrev.com or hello@kontentkolektiv.com
The latest version of the policy will govern our use of your Personal Information. We may revise this policy from time to time. If we determine, in our sole discretion, that the changes we make to this policy are material, we will notify you in advance.